FAQ

Q: Do you specialize in working with certain types of patients/issues?

A: While we welcome clients with a wide range of concerns, our primary focus is on injury rehabilitation and patients with chronic illness, including (but not limited to) arthritis, Parkinson’s disease, tremors, cerebral palsy, and other neurological disorders.

Q: Do you specialize in a certain type of personal training?

A: We use the latest evidence-based practices that support ‘active therapy’ (you moving your body with our guidance, instruction, and support) over ‘passive therapy’ (us performing treatments ON you), although we do use passive therapies (like ultrasounds and laser treatments, etc.) where necessary and appropriate.

Q: How does payment work for your treatments?

A: On our service pages, we’ve provided a price range for each of our treatment types. One of the variables that affects how much you will pay for your treatment(s) is how many you commit to at once. If you commit to a larger package, the price will be slightly less per session.

If you have insurance, we offer direct billing for all our services. Please contact us if you’d like more information on this option or pricing in general.

Q: What is your cancellation policy?

A: We have a strict 24-hour cancellation policy in place to protect our practitioners. Failure to give sufficient notice (24+ hours) of cancellation will result in 50% of the treatment cost charged to your account.